My transaction failed, but the amount was deducted. What should I do?

In some cases, banks may temporarily debit the amount even when the transaction ultimately fails.
If your payment shows as failed:

1. The bank will automatically revert the deducted amount. Please wait for the automatic reversal process

2. Most banks refund failed transaction amounts within 5-7 working days (excluding bank holidays), although timelines may vary by bank.

If the refund is not received within the above timeframe, please contact your bank first and then Mygate Support if needed.