My payment was deducted but I have not received a receipt. What should I do?

If your payment amount has been deducted but you have not received a receipt yet, do not worry. Sometimes payment confirmations from banks and payment gateway partners can take a little longer.Please wait for up to 90 minutes for the payment status to be updated and the receipt to be generated.

If you still do not receive a receipt after 90 minutes:

1. Check the transaction status in Transaction History

2. Verify with your bank whether the transaction was successful

3. Contact Mygate Support with the transaction details